Lost: The Hidden Episodes

Posted by Marlinee on Jul 8, 2010 in Middle Age

Episode 1 – The Glasses It all started with the new pair of glasses (expensive, of course) that disappeared somewhere on the trip between the house and the library. Rather than replace them with an identical pair, I was clever enough to go to ‘3 for 1 Glasses’ and get three pairs for approximately the [...]

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Virgin Mobile: A comedy of the absurd in one act

Posted by Marlinee on Jul 8, 2010 in Customer Service

Setting the scene: H has been a Virgin Mobile customer for eight months. A week ago, Virgin moved to a new billing system. H was horrified when he opened his recent bill to see the total charges were $826. H called customer service, and was told it was a screw up when they moved to [...]

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